
Nathalie Huni
Managing Director, Head of DesignConsumer, Wealth, Small Business & Fargo AI | Wells Fargo Design
AI · Enterprise Transformation
Global design and transformation executive shaping the convergence of experience, AI and organizational change. Leads large-scale transformation across consumer banking, wealth management and AI-powered platforms at Wells Fargo, shaping experiences used by millions of customers while building the teams, systems and operating models behind them. Career spans brand, product, marketing and technology, with a focus on turning complex organizations into more human, connected and effective ones.
Experience
WELLS FARGO : Managing Director, Head of Design, Consumer, Wealth, Business & Fargo AI
New York I May 2022-PresentLead experience and design strategy across consumer banking, wealth management, small business and AI-powered platforms, shaping experiences for millions of digitally active customers across one of the largest financial institutions in the U.S.
Serve as design executive sponsor for Fargo AI, shaping how generative and conversational AI are embedded into everyday banking journeys while balancing customer value, trust, risk and regulatory requirements.
Transformed the digital experience, contributing to a 4.9 App Store rating, strong growth in digital account openings and significant improvements in customer satisfaction.
Built and scaled a multidisciplinary design organization spanning product design, UX research, content and design systems, with senior leaders distributed across major U.S. hubs.
Modernize the design organization through AI, embedding AI-enabled workflows into the product development process while establishing new practices for designing generative AI experiences at enterprise scale.
Develop and mentor senior design leaders, building succession strength while raising expectations for craft, judgment and executive leadership.
Digitas (PUBLICIS) :
EVP Head of Design North America
New York I Jan 2020-May 2022Led design and experience strategy across Digitas North America, spanning New York, Chicago, Boston and Detroit.
Oversaw multidisciplinary design leadership across experience, product, brand and marketing engagements for Fortune 500 clients.